Splitters/Microfilters
These small devices allow for the broadband to share a line with telephony equipment. Sometimes they can be situated incorrectly, or overloaded with other equipment.
- Make sure your splitter is fitted correctly into the phone socket.
- Try and connect your broadband with the simplest set up i.e. phone and router plugged into microfilter only as image below demonstrates.
- This set up has the least potential for faults. However if you still experience problems in this configuration - you must make sure your telephone isn’t causing problems – so try it without the phone.
- If you’re still experiencing problems, try the same configuration but with a different splitter – most likely included with your hardware.
