Error Code |
Proposed Solution – take steps consecutively, stopping if the problem is solved. |
0x800CCC00 – Authentication did not load |
Try restarting the system
Re-set up your account in Outlook |
0x800CCC01 – Invalid Certificate content/date |
Try getting your digital certificate re-issued or
Re-set up your account in Outlook |
0x800CCC03 – User already connected |
Disconnect all machines and wait 20 mins
Re-set up your account in Outlook |
0x800CCC05 – Not connected to server
0x800CCC0D – Cannot locate server
0x800CCC0E – Cannot connect to server |
Check you are connected to the internet
Reconnect, try again
Reboot |
0x800CCC0A – Incomplete |
Close internet connection
Search for the file ‘pop3uid.dbx’ and rename it to ‘pop3uid.xxx’ (there could be a corruption), reconnect
Restart your PC |
0x800CCC0B – Server or maildrop is busy |
The mailserver may have heavy traffic – wait 5 mins
Check your service status with Primus |
0x800CCC0F – Connection closed |
Check your hardware/drivers for problems |
0x800CCC010 – Address not known on server
0x800CCC011 – Mailing list not known on server |
Check all email addresses for errors |
0x800CCC012/13/14/15 – Winsock Problems |
Restart PC
Reinstall TCI/IP |
0x800CCC016 – User account not recognised |
Check that your username/passwords are correct
If not, try setting up a new account, but with your own details – your account could’ve been corrupted |
0x800CCC018 – Logon attempt failed |
Check your account information
Ensure your account is still active |
0x800CCC019 – Timeout |
Restart PC |